Q: How long will it take for my sign to arrive?
A:Please allow 3-7 business days from the time an order is placed to be delivered. In rare instances, there may be a delay of the time frame of shipping due to unforeseen imperfections in pieces. In these instances, we will do our best to communicate the delay.
Q: Where are your products manufactured?
A: All of our products are proudly manufactured and fulfilled in the heart of Louisiana, USA!
Q: Are all signs weatherproof?
A: Most of our metal signs are powder coated for maximum durability that will last for decades! However, if a metal sign is ordered in our Silver finish, it can rust if left in the elements for extended periods of time.
Q: What if my item arrives damaged?
A: Contact our support team for any items that arrive damaged, defective, or if the wrong item was delivered. Please include a photo of the item and we'll arrange a replacement item to be sent out as soon as possible.
Q: Do you accept returns?
A: Due to our items being personalized and made-on-demand, we are unable to accept any returns.
Q: Can I cancel or modify my order?
A: We typically ship all orders within 3-5 business days. You have up to six hours from when the order is placed to make any changes or cancellations. After this period, we are unable to modify the order.